Claim Form Login
If you were sent notice by or on behalf of Lowe Engineers, LLC (“Lowe” or “Defendant”) that your Personal Information was potentially affected by the targeted cyberattack on Lowe's computer systems that occurred in December 2024 (the “Data Incident”), then you may be a Settlement Class Member and eligible for Benefits. Settlement Class Membership is determined solely by Defendant’s records identifying the individuals to whom notice of the Data Breach was sent. Excluded from the Settlement Class are: (1) Lowe and its officers, directors, and related companies; (2) anyone who validly excludes themselves from the Settlement; (3) the Judge in this case, and the Judge’s family and staff; and (4) anyone who perpetrated the Data Incident.
If you are a Class Member and wish to receive Settlement Benefits then you must submit a claim form by January 13, 2027.
All Settlement Class Members may claim Credit Monitoring Services and one or more of the cash payment options. The benefits are explained in more detail below.
Credit Monitoring Services. All Class Members are eligible to enroll in two (2) years of CyEx Financial Shield Total. Enrollment codes have been sent to all Class Members by postcard. If you no longer have your enrollment code, please contact the Administrator. This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for:
If anything, suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.
Out-of-Pocket Costs. Class Members who incurred actual, documented out-of-pocket expenses due to the Data Incident, can get back up to $500.00. The losses must have occurred between October 9, 2025, and October 15, 2026, and you cannot have already been reimbursed by a third party. This benefit covers out-of- pocket expenses like:s
fees for credit reports, credit monitoring, or freezing and unfreezing your credit
cost to replace your IDs
postage to contact banks by mail
Extraordinary Financial Losses. Class Members who lost money because of identity theft or fraud, can get back up to $5,000.00. The losses must have occurred between December 27, 2024, and January 13, 2027, and you cannot have already been reimbursed by a third party. You will need to show that:
the theft or fraud was probably caused by the Data Incident
the losses are not already covered by Out-of-Pocket Costs
you tried to prevent the loss or get your money back, such as by using insurance you already have
If you are claiming for either Out-of-Pocket Costs and/or Extraordinary Financial Losses, you need to submit proof, like receipts, to show how much you spent or lost. You can also provide notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Incident.
Alternative Cash Payment. Instead of any other cash payment option, Class Members may claim a one- time cash payment of $50.00. Amount
To start your online claim form, you must login with your Login ID and PIN. You can find your Login ID and PIN on the Notice that was sent to you. If you are unable to locate your ID & PIN, please contact us by emailing info@LoweDataIncident.com. Please request your Login ID & PIN by providing your full name and mailing address.
You may also download a Claim Form here and submit it, along with any supporting documentation, by email or U.S. mail to:
The deadline to submit a Claim Form online or by email is January 13, 2027. If you are mailing your Claim Form, it must be mailed with a postmark date no later than January 13, 2027.